形象，社会和其他私人顾问为了提高客户的私人或企业形象，向其提供关于外表，说话方式，礼节或其他行为的建议。他们受雇于美容院，时装店，造型学校，形象咨询公司，减肥中心，或者他们可能成为自雇人士。
Image, social and other personal consultants advise clients on their personal appearance, speaking style, manners or other behaviours in order to improve personal or business images. They are employed by beauty salons, fashion boutiques, modelling schools, image consulting companies, weight loss centres or they may be self-employed.
这个单元组包括客户和信息服务代表，他们回应询问，并提供有关机构的货物，服务和政策的信息，同时提供客户服务，如接收付款和处理服务请求。他们受雇于零售场所，联络中心，保险，电话和公用事业公司和整个私营和公共部门的其他机构。
This unit group includes customer and information services representatives who answer enquiries and provide information regarding an establishment’s goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.
此单元组的客户服务代表处理客户的金融交易，并提供相关的银行产品和服务的信息。他们受雇于银行，信托公司，信用社和类似金融机构。
Customer service representatives in this unit group process customers’ financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
此单元组包括守卫和实施保安措施的工人，他们打击盗窃，破坏和纵火来保护财产，管理机构访问，维持秩序并在公共活动和场所内执行法规，为私人客户或雇主进行调查，并提供其他未分类的保护服务。他们受雇于整个公共和私营部门，公共或私人保安机构，住宅小区，教育，文化，金融和医疗机构，零售机构，企业和行业，调查服务公司，交通设施，或者他们可能成为自雇人士。
This unit group includes workers who guard and implement security measures to protect property against theft, vandalism and fire, control access to establishments, maintain order and enforce regulations at public events and within establishments, conduct private investigations for clients or employers and provide other protective services not elsewhere classified. They are employed by public or private security agencies, residential complexes, educational, cultural, financial and health institutions, retail establishments, businesses and industry, investigation service companies, transportation facilities, and organizations throughout the private and public sectors, or they may be self-employed.
赌场工人操作赌桌，保持吃角子老虎机，接受基诺赌注，支付中奖投注和累积赌注，并收集丢失赌注。他们受雇于赌场。
Casino workers operate gaming tables, maintain slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets. They are employed by casinos.
户外运动和娱乐向导为运动爱好者，探险家，旅游者和度假客人，组织和向导旅行或探险。他们受雇于私营公司和度假村或可能成为自雇人士。
Outdoor sport and recreational guides organize and conduct trips or expeditions for sports enthusiasts, adventurers, tourists and resort guests. They are employed by private companies and resorts or may be self-employed.
旅游和旅行导游陪同个人和团体旅行，城市观光旅游，并参观历史遗迹和著名建筑，制造工厂，教堂和主题公园等场所。他们还提供有趣的功能描述和背景信息。旅游和旅行导游受雇于旅游运营商，度假村等场所，或可能成为自雇人士。
Tour and travel guides escort individuals and groups on trips, on sightseeing tours of cities and on tours of historical sites and establishments such as famous buildings, manufacturing plants, cathedrals and theme parks. They also provide descriptions and background information on interesting features. Tour and travel guides are employed by tour operators, resorts and other establishments or may be self-employed.
酒店前台文员，预订客房，为客人提供信息和服务，并接收服务付款。他们受雇于酒店，汽车旅馆和度假村。
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
票务代理，货物服务代表及相关文员（航空公司除外），报价票价和价格，预订票，发行票务，工艺货物装运，检查行李和执行其他相关的客户服务工作，以此来协助旅客。他们受雇于公共汽车和铁路公司，货运代理和船务公司，游船经营者和其他公共交通场所和旅游批发商。
Ticket agents, cargo service representatives and related clerks (except airline), quote fares and rates, make reservations, issue tickets, process cargo shipment, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
机票和服务代理发行门票，提供票价报价，预约，进行乘客检查，寻找丢失的行李，安排货运和执行其他相关的客户服务工作，协助航空公司的乘客。机票和服务代理受雇于航空公司。计划飞机上货物安置的负载规划者也包括在这个单元组。
Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. Airline ticket and service agents are employed by airline companies. Load planners, who plan the positioning of cargo on aircraft, are also included in this unit group.