目录
简介 Intro
社会和社区服务工作者管理和实施各种社会援助计划和社区服务，并协助客户处理个人和社会问题。他们受雇于社会服务和政府机构，精神卫生机构，儿童之家，庇护所，药物滥用中心，学校董事会，惩教设施及其他机构。
Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.
经过额外的培训和经验积累，可能晋升到社会服务的专业岗位，如家庭和婚姻心理咨询师，社会工作者，缓刑和假释人员。
Progression to professional occupations in social services, such as family and marriage counsellors, social workers, and probation and parole officers, is possible with additional training and experience.
主要职责 Main Duties
- 审查客户背景资料，采访客户以获得病历，并准备引入报告
Review client background information, interview clients to obtain case history and prepare intake reports - 评估客户的相关技能的长处和需求
Assess clients’ relevant skill strengths and needs - 协助客户理清选项，并制定行动计划，同时提供必要的支持和援助
Assist clients to sort out options and develop plans of action while providing necessary support and assistance - 评估和调查社会福利的资格
Assess and investigate eligibility for social benefits - 使客户求助于其他社会服务机构，协助客户寻找和利用社区资源，包括法律，医疗和财政援助，住房，就业，交通，日常护理和其他服务
Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services - 咨询集体居住及中途宿舍居住的客户，监督其活动，并协助预发行和发行计划
Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning - 参与客户选择和录取合适的方案
Participate in the selection and admission of clients to appropriate programs - 在社会服务机构或医疗保健专业人员的监督下，实施生活技能研讨会，物质滥用治疗方案，行为管理方案，青年服务计划及其他社区和社会服务计划
Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals - 与客户会面，以评估他们的进展，给予支持，并讨论任何困难或问题
Meet with clients to assess their progress, give support and discuss any difficulties or problems - 通过跟踪客户对干预产生的行为的变化和反应，协助评估治疗方案的有效性
Assist in evaluating the effectiveness of treatment programs by tracking clients’ behavioural changes and responses to interventions - 提供咨询和协助领取社会援助和养老金
Advise and aid recipients of social assistance and pensions - 提供危机干预和紧急庇护服务
Provide crisis intervention and emergency shelter services - 实施和组织社区内的特定服务交付
Implement and organize the delivery of specific services within the community - 与其他社会服务机构和与客户关联的医疗保健提供商保持联系，提供信息并对客户的整体进步获得反馈
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients’ overall progress - 协调人才中介服务机构，卫生保健设施，艺术和体育组织的志愿者活动
Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations - 可以维持项目统计数据，用以进行评估和研究
May maintain program statistics for purposes of evaluation and research - 可以监督社会服务支援工作者和志愿者。
May supervise social service support workers and volunteers.
任职要求 Employment Requirements
- 通常需要完成社会工作，儿童及青少年保健，心理或其他社会科学或健康相关学科的学院或大学课程。
Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required. - 先前在社会服务环境担当志愿者，或以支援者身份的工作经验，可能取代本单元组某些职业必须的正规教育的要求。
Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group. - 在一些省份的社会服务工作者可能需要是省级监管机构的成员。
Social service workers may be required to be a member of a provincial regulatory body in some provinces.
所有职称 All Titles
- 原住民中心统筹 Aboriginal centre co-ordinator
- 原住民外展人员 – 社会服务 Aboriginal outreach officer – social services
- 原住民外展工作人员 Aboriginal outreach worker
- 成瘾工人 addictions worker
- 瘾工作者 – 强迫性赌博 addictions worker – compulsive gambling
- 助理，社会服务 assistant, social services
- 案例助手 – 社会服务 case aide – social services
- 认证返回工作的统筹 – 残疾管理 certified return-to-work co-ordinator – disability management
- 认证返回工作的推动者 – 残疾管理 certified return-to-work facilitator – disability management
- 儿童和青少年工作者 child and youth worker
- 儿童福利工作者 child welfare worker
- 儿童保健工作者（除日间护理） child-care worker (except day care)
- 教练，生活技能 coach, life skills
- 社区和社会服务工作者 community and social services worker
- 社区中心统筹 community centre co-ordinator
- 社区中心的工作人员 community centre worker
- 社区辅导员 – 社会服务 community counsellor – social services
- 社区发展工作者 community development worker
- 社区联络工人 community liaison worker
- 社区心理健康工作者 community mental health worker
- 社区组织工人 community organization worker
- 社区康复工作者 community rehabilitation worker
- 社区服务工作者 community service worker
- 社区服务人员 – 社会服务 community services officer – social services
- 社区工作者 community worker
- 统筹，社区中心 co-ordinator, community centre
- 统筹，原住民中心 co-ordinator, Native centre
- 统筹，青年发展 co-ordinator, youth development
- 危机干预工作者 crisis intervention worker
- 拘留家庭工人 detention home worker
- 发展服务工作者 development service worker
- 发展服务工作者 developmental service worker
- 残疾管理工作者 disability management worker
- 青少年活动中心工人 drop-in centre worker
- 吸毒成瘾工人 drug addiction worker
- 资格统筹 – 社会援助 eligibility co-ordinator – social assistance
- 资格统筹 – 福利 eligibility co-ordinator – welfare
- 特殊儿童保健工作者（除日间护理） exceptional-child-care worker (except day care)
- 家庭服务工作者 family service worker
- 外勤人员，退伍军人事务 field officer, veterans’ affairs
- 财政援助人员 – 社会援助 financial assistance officer – social assistance
- 财政援助工作者 – 社会服务 financial assistance worker – social services
- 小组家运营商 group home operator
- 组家庭工人 group home worker
- 中途之家的主管 halfway house supervisor
- 中途之家工人 halfway house worker
- 帮助中心主管 – 社会服务 help centre supervisor – social services
- 旅馆统筹 hostel co-ordinator
- 宿舍外展工作人员 hostel outreach worker
- 收入维修人员 – 社会服务 income maintenance officer – social services
- 独立生活教练 independent living instructor
- 指导员，生活技能 instructor, life skills
- 智障工人 intellectual disabilities worker
- 巡回支持服务工作者的 Itinerant support service worker
- 生活技能教练 life skills coach
- 生活技能导师 life skills instructor
- 膳食在轮子工人 meals-on-wheels worker
- 心理健康监考 mental health proctor
- 精神健康支援工人 mental health support worker
- 心理健康工作者 mental health worker
- 本地人中心统筹 Native centre co-ordinator
- 原生社区工作者 Native community worker
- 本地推广人员 – 社会服务 Native outreach officer – social services
- 本地外展工作人员 Native outreach worker
- 居委会工作人员 – 社会服务 neighbourhood worker – social services
- 人员，推广原住民 – 社会服务 officer, Native outreach – social services
- 同行的支持工人 peer support worker
- 发展个人技能导师 – 社会服务 personal skills development instructor – social services
- 监考老师，心理健康 proctor, mental health
- 心理助理 psychological assistant
- 注册的社会服务工作者 registered social service worker
- 康复人员 – 社会服务 rehabilitation officer – social services
- 康复服务工作者 rehabilitation service worker
- 康复工作者 – 社会服务 rehabilitation worker – social services
- 居住地统筹 – 集团首页 residence co-ordinator – group home
- 住宅辅导员 – 家庭组 residential counsellor – group home
- 返回工作统筹 – 残疾管理 return-to-work co-ordinator – disability management
- 返回工作推动者 – 残疾管理 return-to-work facilitator – disability management
- 结算工人 – 社区服务 settlement worker – community services
- 住房主管 – 社会服务 shelter supervisor – social services
- 庇护车间主任 shelter workshop supervisor
- 社会援助人员 social aid officer
- 社会漫画家 social animator
- 社会救助人员 social assistance officer
- 社会康复人员 social rehabilitation officer
- 社会康复技师 social rehabilitation technician
- 社会康复工作者 social rehabilitation worker
- 社会服务助理 social services assistant
- 社会服务义工协调员 social services volunteer co-ordinator
- 社会服务工作者 social services worker
- 社会福利主任 social welfare officer
- 特殊教育人员 – 社会和社区服务 special education technician – social and community services
- 街头外展工作人员 street outreach worker
- 街道工作者 – 社会服务 streetworker – social services
- 药物滥用工作者 substance abuse worker
- 监督访问工人 supervised access worker
- 主管，中途之家 supervisor, halfway house
- 主管，妇女中心 – 社会服务 supervisor, women’s centre – social services
- 主管，妇女庇护所 – 社会服务 supervisor, women’s shelter – social services
- 过渡之家工人 – 社会服务 transition home worker – social services
- 过渡房工人 – 社会服务 transition house worker – social services
- 老将服务人员 veteran services officer
- 退伍军人事务部外勤人员 veterans’ affairs field officer
- 统筹，社会服务志愿者 volunteer co-ordinator, social services
- 福利和补偿人员 welfare and compensation officer
- 福利机构的主管 welfare organization supervisor
- 福利工作者 welfare worker
- 妇女中心统筹 – 社会服务 women’s centre co-ordinator – social services
- 妇女中心计划主管 – 社会服务 women’s centre program supervisor – social services
- 妇女庇护所主管 women’s shelter supervisor
- 青年发展协调员 youth development co-ordinator
- 青年旅社统筹 youth hostel co-ordinator
- 青少年服务工作者 youth services worker
- 青年工人 youth worker
- 青年工作者 – 社会服务 youth worker – social services
不包括职称 Exclusions
- 活动的领导者 – 老年人（计划在娱乐，体育和健身的领袖和导师） Activities leaders – seniors (in [5254](5254) Program leaders and instructors in recreation, sport and fitness )
- 教育辅导员 Educational counsellors [4033](4033)
- 家庭，婚姻和其他相关的辅导员 Family, marriage and other related counsellors [4153](4153)
- 残疾人士的导师 Instructors of persons with disabilities [4215](4215)
- 社会，社区和惩教服务经理 Managers in social, community and correctional services [0423](0423)
- 社会工作者 Social workers [4152](4152)