Index
Intro
Senior managers in trade, broadcasting and other customer services plan, organize, direct, control and evaluate, through middle managers, trade, broadcasting and other service industry companies. They formulate policies which establish the direction to be taken by these companies, either alone or in conjunction with a board of directors. They work in establishments in broadcasting and related media services, wholesale trade, retail trade, accommodation and food service, and other services or they may own and operate their own business.
There is mobility among senior management occupations.
Main Duties
- Establish objectives for the company and formulate or approve policies and programs
- Authorize and organize the establishment of major departments and associated senior staff positions
- Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning
- Select middle managers, directors or other executive staff
- Co-ordinate the work of regions, divisions or departments
- Represent the company, or delegate representatives to act on behalf of the company, in negotiations or other official functions.
Senior managers in this unit group may specialize in areas such as finance, marketing or human resources or in the sale of a particular product or provision of a particular service.
Employment Requirements
- A university degree or college diploma in business administration, finance or other discipline related to the service provided is usually required.
- Several years of experience as a middle manager in trade, broadcasting or other service are usually required.
- Specialization in a particular functional area or service is possible through specific university or college training in that area or through previous experience.
- Senior managers in finance usually require a professional accounting designation.
All Titles
- Broadcasting corporation president
- Casino general manager
- Chairman/woman – trade, broadcasting and other services
- Chairperson – trade, broadcasting and other services
- Chief diversity officer – trade, broadcasting and other services
- Chief executive officer (CEO) – trade, broadcasting and other services
- Chief financial officer (CFO) – trade, broadcasting and other services
- Chief learning officer – trade, broadcasting and other services
- Chief operating officer – trade, broadcasting and other services
- Chief privacy officer – trade, broadcasting and other services
- Chief sustainability officer – trade, broadcasting and other services
- Cleaning service general manager
- Compensation vice-president – trade, broadcasting and other services
- Corporate controller – trade, broadcasting and other services
- Corporate social responsibility vice-president – trade, broadcasting and other services
- Department store president
- Deputy chief executive officer (CEO) – trade, broadcasting and other services
- Engineering vice-president – television broadcasting services
- Engineering vice-president – trade, broadcasting and other services
- Executive director – trade, broadcasting and other services
- Executive vice-president – metal and metal products wholesaler
- Executive vice-president – trade, broadcasting and other services
- Finance and administration vice-president – trade, broadcasting and other services
- Finance vice-president – food wholesaling
- Finance vice-president – trade, broadcasting and other services
- Funeral services general manager
- Hotel chain regional vice-president
- Hotel general manager
- Human resources and organizational development vice-president – trade, broadcasting and other services
- Human resources vice-president – trade, broadcasting and other services
- Information systems vice president – trade, broadcasting and other services
- Laundry and dry cleaning general manager
- Marketing vice-president – grocery store chain
- Marketing vice-president – trade, broadcasting and other services
- Operations manager – trade, broadcasting and other services
- Operations vice-president – radio broadcasting services
- Operations vice-president – trade, broadcasting and other services
- Personnel vice-president – trade, broadcasting and other services
- Planning vice-president – trade, broadcasting and other services
- President – trade, broadcasting and other services
- President and director – trade, broadcasting and other services
- President and general manager – trade, broadcasting and other services
- Professional sports club chief financial officer (CFO)
- Radio station general manager
- Regional vice-president – trade, broadcasting and other services
- Restaurant chain corporate controller
- Retail establishment president
- Sales and advertising vice-president – trade, broadcasting and other services
- Sales general manager – trade, broadcasting and other services
- Sales vice-president – trade, broadcasting and other services
- Support services vice-president – trade, broadcasting and other services
- Sustainability vice-president – trade, broadcasting and other services
- Travel agency chief executive officer (CEO)
- Vice-president – trade, broadcasting and other services
- Vice-president and general sales manager – trade, broadcasting and other services
- Wholesaler – broadcasting
Exclusions
- Managers in art, culture, recreation and sport (5001)
- Managers in customer and personal services, n.e.c. (60040)
- Managers in food service and accommodation (6003)
- Retail and wholesale trade managers (6002)