Index
Intro
Banking, insurance and other financial clerks compile, process and maintain banking, insurance and other financial information. They are employed by banks, credit companies, private and public insurance establishments, investment firms and other financial establishments throughout the private and public sectors.
Progression to supervisory positions is possible with experience.
Main Duties
Bank clerks perform some or all of the following duties:
- Compile records of deposits, withdrawals, loan and mortgage payments, cheques and purchase, sale and exchange of securities
- Process loan and mortgage applications, loan and mortgage payments, retirement savings plan applications, term deposits, drafts and money orders
- Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards
- Answer enquiries and provide information on banking products, policies and services
- May sell drafts, money orders, travellers’ cheques and foreign currency, rent safety deposit boxes and open and close savings, chequing and other accounts.
Insurance clerks perform some or all of the following duties:
- Process enrolments, cancellations, claims transactions, policy changes and premium payments
- Review insurance applications and verify insurance coverage, premiums paid and other insurance information
- Calculate insurance premiums, pension benefits and annuity payments
- Compile and maintain claims data, rates and insurance data and records
- Answer enquiries and provide information on insurance products, policies and services.
Other financial clerks in this unit group perform some or all of the following duties:
- Compile and maintain rental, sale and other real estate listings
- Compile and maintain stock, bond and other securities listings
- Sort, verify and process real estate, securities and other financial transactions
- Answer enquiries and reply to correspondence.
Employment Requirements
- Completion of secondary school is required.
- A business college diploma may be required.
- On-the-job training and short-term training courses or programs specific to the financial establishment are usually required.
All Titles
- Accounts clerk – financial sector
- Accounts representative – financial sector
- Actuarial clerk
- Application reviewer – insurance
- ATM (automatic teller machine) clerk
- Automatic teller machine (ATM) clerk
- Bank clerk
- Benefits and entitlement clerk – insurance
- Brokerage clerk
- Calculation clerk – insurance
- Claims clerk – insurance
- Clerk – financial sector
- Contract clerk – financial sector
- Control clerk – financial sector
- Credit application clerk – financial sector
- Credit assessment clerk
- Credit authorization clerk
- Credit clerk
- Credit register clerk
- Death benefits clerk
- Dental claims clerk
- Disability benefits clerk – insurance
- Discount clerk – financial sector
- Dividend calculation clerk
- Dividend calculation clerk – financial sector
- Employee insurance clerk
- Exchange rate clerk – financial sector
- Financial clerk – financial sector
- Foreign currency accounts adjuster – financial sector
- Foreign exchange clerk – financial sector
- Foreign remittance clerk – financial sector
- Group insurance clerk
- Hospital insurance clerk
- Insurance clerk – financial sector
- Insurance rater
- Interest clerk
- Ledger control clerk
- Ledger control clerk – financial sector
- Ledger control officer – financial sector
- Liability clerk – financial sector
- Loan clerk – financial sector
- Margin calculation clerk – financial sector
- Mortgage clerk
- Pension administrator – insurance company
- Pension plans clerk – insurance
- Personal credit lines clerk
- Personal lines clerk – insurance
- Policy change clerk – insurance
- Policy clerk – insurance
- Policy information clerk – insurance
- Premium rater – insurance
- Proof clerk – financial sector
- Property and equipment insurance clerk
- Property clerk
- Real estate clerk
- Realty clerk
- Reconciliation clerk – financial sector
- Renewal clerk – financial sector
- Reserves calculation clerk – financial sector
- Safety deposit box clerk
- Savings accounts clerk – financial sector
- Securities clerk – financial sector
- Senior claims clerk
- Special endorsement clerk – insurance
- Superannuation clerk – financial sector
- Surgical-medical claims clerk – insurance
- Valuation clerk – financial sector
- Vault attendant – financial sector
Exclusions
- Accounting technicians and bookkeepers (12200)
- Customer services representatives – financial institutions (64400)
- Supervisors, finance and insurance office workers (12011)