目錄
簡介 Intro
旅遊顧問建議客戶的出行選擇和旅遊套餐,預約和預訂,準備門票和接收付款。他們受僱於旅行社,運輸和旅遊企業和連鎖酒店。
Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.
隨著經驗積累,可能晉升到管理職位。
Progression to managerial positions is possible with experience.
主要職責 Main Duties
- 向客戶提供有關目的地,交通及住宿選擇和差旅費等旅遊信息,並推薦合適的產品
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
- 為個人或團體策劃和組織度假旅遊
- Plan and organize vacation travel for individuals or groups
- 使用電腦預訂和票務系統,進行交通和住宿預訂
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- 向客戶出售單程票門票和套裝旅遊
- Sell single fare tickets and package tours to clients
- 推銷特定目的地,旅遊套餐和其他旅遊服務
- Promote particular destinations, tour packages and other travel services
- 調研新的旅遊目的地,酒店等設施和景點
- Investigate new travel destinations, hotels and other facilities and attractions
- 提供旅遊景點,外匯,海關,語言和旅遊安全等旅遊提示。
- Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.
任職要求 Employment Requirements
- 通常需要完成中學。
- Completion of secondary school is usually required.
- 通常需要旅遊大學文憑或職業培訓。
- A college diploma or vocational training in travel or tourism is usually required.
- 可能必需有加拿大旅遊學院顧問認證(CITC)。通過任何的工作經驗,培訓和教育相結合,並通過高級考試,獲得60個學分後,才可以獲取該認證。
- Certification with the Canadian Institute of Travel Counsellors (CITC) may be required. This certification is granted after completion of a 60 credit requirement obtained through any combination of work experience, training and education, and successful completion of the advanced exam.
所有職稱 All Titles
- 代理,預訂 – 旅行社 agent, booking – travel agency
- 代理,旅遊 agent, travel
- 代理,旅遊信息 agent, travel information
- 訂艙代理 – 旅行社 booking agent – travel agency
- 顧問,旅遊 consultant, travel
- 顧問,旅遊 counsellor, travel
- 顧問,旅遊中心 counsellor, travel centre
- 信息代理,旅遊 information agent, travel
- 預訂代理商 – 旅行社 reservation agent – travel agency
- 預訂銷售代理 – 旅行社 reservation sales agent – travel agency
- 旅遊信息顧問 tourist information counsellor
- 旅行社 travel agent
- 旅遊中心顧問 travel centre counsellor
- 旅遊顧問 travel consultant
- 旅遊顧問 travel counsellor
- 旅遊信息代理 travel information agent
- 旅遊專家 travel specialist
- 遊客信息參事 visitor information counsellor
不包括職稱 Exclusions
- 機票代理(機票和服務代理) Airline ticket agents (in 6523 Airline ticket and service agents )
- 會議聯絡員(會議和活動策劃) Convention co-ordinators (in 1226 Conference and event planners )
- 旅行社經理(零售及批發貿易經理) Travel agency managers (in 0621 Retail and wholesale trade managers )