目錄
簡介 Intro
行政助理執行各種管理職責以支持管理和專業雇主。他們受僱於整個公共和私營部門。
Administrative assistants perform a variety of administrative duties in support of managerial and professional employers. They are employed throughout the private and public sectors.
主要職責 Main Duties
- 準備，鍵入，編輯和校對信件，發票，演示文稿，宣傳冊，出版物，報告和來自機器聽寫和手寫副本的相關材料
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- 查看並分發傳入常規電子郵件和其他材料，並統籌內部以及與其他部門和機構的信息流量
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
- 安排並確認雇主的約會和會議
- Schedule and confirm appointments and meetings of employer
- 訂購辦公用品，並維護庫存
- Order office supplies and maintain inventory
- 接聽電話和電子查詢和傳達電話內容和消息
- Answer telephone and electronic enquiries and relay telephone calls and messages
- 建立和維護人工和電腦信息備案系統
- Set up and maintain manual and computerized information filing systems
- 確定並建立辦公程序
- Determine and establish office procedures
- 迎接來訪者，確定業務性質並指引來訪者到雇主或適當人員處。
- Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
- 記錄並準備會議紀要
- Record and prepare minutes of meetings
- 安排出差行程，並做好預訂工作。
- Arrange travel schedules and make reservations
- 可編譯數據，統計數據和其他信息，以支持研究活動
- May compile data, statistics and other information to support research activities
- 可以監督和培訓辦公室的工作人員當前軟件程序和使用。
- May supervise and train office staff in procedures and in use of current software.
- 可以組織會議
- May organize conferences
任職要求 Employment Requirements
- 通常需要完成中學學業。
- Completion of secondary school is usually required.
- 完成一到兩年的行政助理或秘書的大專學習或其他項目
- Completion of a one- or two-year college or other program for administrative assistants or secretaries
- or
- 先前具備文職經驗
- Previous clerical experience is required.
所有職稱 All Titles
- 行政助理 Administrative assistant
- 行政助理 – 辦公室 Administrative assistant – office
- 行政秘書 Administrative secretary
- 任命秘書 Appointment secretary
- 教會秘書 Church secretary
- 合約秘書 Contracts secretary
- 執行秘書（法律和醫療除外） Executive secretary (except legal and medical)
- 財政部長 Finance secretary
- 人力資源管理員 Human resources administrator
- 人力資源管理員 – 加拿大武裝部隊 Human resources administrator – Canadian armed forces
- 人力資源秘書 Human resources secretary
- 貸款和贈款行政助理 Loans and grants administrative assistant
- 辦公室行政助理 Office administrative assistant
- 私人秘書 Personal secretary
- 私人秘書 Private secretary
- 錄音秘書 Recording secretary
- 銷售秘書 Sales secretary
- 學校秘書 School secretary
- 秘書（法律和醫療除外） Secretary (except legal and medical)
- 秘書文員 Secretary-clerk
- 稅務服務秘書 Taxation service secretary
- 技術秘書 Technical secretary
不包括職稱 Exclusions
- 法庭記者，醫療打字員和相關的職業 Court reporters, medical transcriptionists and related occupations (12110)
- 行政助理 Executive assistants (12100)
- 法律行政助理 Legal administrative assistants (13111)
- 醫療行政助理 Medical administrative assistants (13112)
- 辦公室經理（行政人員） Office managers (in 13100 Administrative officers )