目录
简介 Intro
调度员操作无线电和其他通讯设备，派遣紧急救援车辆，并且协调司机和其他工作人员的活动。他们受雇于警方，消防，卫生等部门，其他紧急服务机构，出租车，送货和快递服务，卡车运输和公用事业公司，以及其他商业和工业机构。
Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to co-ordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.
主要职责 Main Duties
- 接收紧急援助请求或服务和联系救护车，警察和消防部门，拖卡车和实用船员
Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews - 利用各种计算机辅助通信调度设备，处理和传输信息和说明，统筹车辆运营商，人员和设备的活动
Process and transmit information and instructions to co-ordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment - 根据书面的时间表和工作要求，或紧急情况下调度人员
Dispatch personnel according to written schedules and work orders, or as required by emergency situations - 针对路线和交通问题给车辆运营商提供建议，如施工，事故，拥堵，天气条件，重量和大小的限制和其他信息
Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information - 操作无线电设备，与船舶，飞机，采矿工人，海上石油钻井平台，伐木场和其他远程操作进行交流
Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations - 监控工人工作量和位置
Monitor personnel workloads and locations - 使用电脑或手动的方法，维护车辆驾驶员的工作记录，并确保准确地完成时间和工资汇总表
Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately - 使用计算机和手工维护有关行驶里程，燃料的使用，维修及其他开支的记录，并生成报告。
Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.
任职要求 Employment Requirements
- 必需完成中学。
Completion of secondary school is required. - 警方和急救调度员必须完成正式的在职培训。其他调度通常需要一些非正式的在职培训。
Police and emergency dispatchers are required to complete formal on-the-job training. Other dispatchers usually undergo some informal on-the-job training. - 警方及紧急调度员和其他无线运营商通常需要省级无线电操作员证书。
Police and emergency dispatchers and other radio operators usually require provincial radio operator’s certificates.
所有职称 All Titles
- 航空运输时刻表分析师 Air transport schedule analyst
- 巴士调度器 Bus scheduler
- 巴士运输服务协调员 Bus transportation service coordinator
- 船员调度员 Crew dispatcher
- 机组调度员 – 航空 Crew scheduler – aeronautics
- 乘务调度员-铁路运输 Crew scheduler – railway transport
- 船员调度员 – 交通 Crew scheduler – transportation
- 仓库职员 – 运输系统 Depot clerk – transit system
- 飞行机组调度员 Flight crew scheduler
- 航班时刻表 Flight scheduler
- 物流文员-运输 Logistics clerk – transportation
- 快速交通调度器 Rapid transit scheduler
- 日程分析师 Schedule analyst
- 日程控制文员 Schedule control clerk
- 日程制作者 Schedule maker
- 日程编写者 Schedule writer
- 调度程序 – 交通系统 Scheduler – transit system
- 资深日程作家 Senior schedule writer
- 地铁调度器 Subway scheduler
- 列车调度员 Train scheduler
- 交通规划师 Transit planner
- 交通调度 Transit scheduler
- 运输文员 Transportation clerk
- 交通路线调度器 Transportation route scheduler
- 交通路线调度器 Transportation routes scheduler
- 交通调度员 Transportation schedule clerk
- 交通时间表制作者 Transportation schedule maker
- 交通时刻表作家 Transportation schedules writer
- 卡车调度员 Truck scheduler
不包括职称 Exclusions
- 航班调度经理（70020 运输经理）Flight schedulers manager (in 70020 Managers in transportation)
- 生产调度员（13201生产运输物流协调员）Production scheduler (in 13201 Production and transportation logistics coordinators)
- 调度技术员-制造（22302工业工程和制造技术员和技术员）Scheduling technician – manufacturing (in 22302 Industrial engineering and manufacturing technologists and technicians)
- 船员调度主管； 运输路线调度主管（12013 主管，供应链，跟踪和调度协调职业）Crew schedulers supervisor; transportation route schedulers supervisor (in 12013 Supervisors, supply chain, tracking and scheduling coordination occupations )