目录
简介 Intro
食品和饮料服务人员接收食客的食品和饮料的订单并向顾客提供订单服务。他们受雇于餐厅，酒店，酒吧，酒馆，私人会所，宴会厅及类似场所。
Food and beverage servers take patrons’ food and beverage orders and serve orders to patrons. They are employed in restaurants, hotels, bars, taverns, private clubs, banquet halls and similar establishments.
主要职责 Main Duties
- 迎接食客，呈递菜单，推荐菜品，并回答有关食品和饮料的问题
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages - 接收订单，并向厨房和酒吧的工作人员传递订单
Take orders and relay to kitchen and bar staff - 推荐葡萄酒，补充客餐
Recommend wines that complement patrons’ meals - 服务食品和饮料
Serve food and beverages - 为客人的餐桌准备和提供特色食品服务
Prepare and serve specialty foods at patrons’ tables - 向客人出示账单并收取应付费
Present bill to patrons and accept payment - 订购和维护葡萄酒和葡萄酒玻璃器皿的库存
Order and maintain inventory of wines and wine glassware - 对葡萄酒进行感官评价。
Perform sensory evaluation of wines.
任职要求 Employment Requirements
- 可能必需完成中学学业。
Completion of secondary school may be required. - 正式服务员/女服务员可能需要完成一或两年的学徒课程。
Formal waiters/waitresses may require completion of a one- or two-year apprenticeship program - 或者完成大学或职业学校课程。
College or vocational school courses. - 在萨斯喀彻温省和不列颠哥伦比亚省，食品和饮料服务人员学徒培训课程可用。在这些省份行业认证可用，但是自愿取得。
Apprenticeship training programs for food and beverage servers are available in Saskatchewan and British Columbia. Trade certification is available but voluntary in those provinces. - 通常提供在职培训。
On-the-job training is usually provided. - 葡萄酒主管可能需要参加葡萄酒的选择和服务课程
Wine stewards may require courses in wine selection and service - 或者有服务员领班/女服务员或正式服务员/女服务员经验。
Experience as a captain waiter/waitress or formal waiter/waitress. - 提供含酒精饮料服务的员工通常需要负责餐饮服务认证。
Responsible beverage service certification is usually required for employees serving alcoholic beverages.
所有职称 All Titles
- 助理服务员/女服务员 – 食品和饮料服务 assistant waiter/waitress – food and beverage services
- 宴会队长 banquet captain
- 宴会领班/女领班 banquet headwaiter/headwaitress
- 宴会服务 banquet server
- 宴会服务员/女服务员 banquet waiter/waitress
- 酒吧服务服务员/女服务员 bar service waiter/waitress
- 啤酒服务人员 beer server
- 自助餐服务员/女服务员 buffet waiter/waitress
- 露营服务员/女服务员 camp waiter/waitress
- 服务员领班/女服务员 captain waiter/waitress
- 服务员领班/女服务员 – 食品和饮料服务 captain waiter/waitress – food and beverage services
- 服务员领班/女服务员 – 正式服务 captain waiter/waitress – formal service
- 餐饮服务商服务员/女服务员 caterer waiter/waitress
- 首席葡萄酒管家 chief wine steward
- 俱乐部汽车服务员 club car attendant
- 鸡尾酒服务员/女服务员 cocktail waiter/waitress
- 小卖部服务员/女服务员 commissary waiter/waitress
- 餐车管家 dining car steward
- 餐车服务员/女服务员 dining car waiter/waitress
- 饭厅领班 dining room captain
- 饭厅管家 dining room steward
- 食品和饮料服务人员 food and beverage server
- 正式服务服务员/女服务员 formal service waiter/waitress
- 领班/女领班 – 食品和饮料服务 headwaiter/headwaitress – food and beverage services
- 酒店服务员/女服务员 – 正式服役 hotel waiter/waitress – formal service
- 休息室服务员/女服务员 lounge waiter/waitress
- 食堂服务员/女服务员 mess waiter/waitress
- 餐厅服务员/女服务员 – 正式服役 restaurant waiter/waitress – formal service
- 客房服务服务员/女服务员 room service waiter/waitress
- 服务人员 – 食品和饮料服务 server – food and beverage services
- 侍酒师 sommelier
- 管家 – 食品和饮料服务 steward – food and beverage services
- 服务员/女服务员 waiter/waitress
- 服务员/女服务员 – 驱动餐厅 waiter/waitress – drive-in restaurant
- 服务员/女服务员 – 食品和饮料服务 waiter/waitress – food and beverage services
- 陪酒 wine server
- 酒管家 wine steward
- 侍酒师/女服务员 wine waiter/waitress
不包括职称 Exclusions
- 餐饮服务监督员 Food service supervisors [6311](6311)
- 酒店领班和主管/女主管 Maîtres d’hôtel and hosts/hostesses [6511](6511)
- 餐馆和食品服务经理 Restaurant and food service managers [0631](0631)