本单元组的主管监督和协调以下单元组工人的活动:客户服务代表 – 金融机构和其他客户和信息服务代表。他们受雇于整个公共和私营部门的银行,信托公司,信用社和类似金融机构,零售机构,联络中心,保险,电话和公用事业公司和其他机构。
Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Customer Service Representatives – Financial Institutions [6551](6551) and Other Customer and Information Services Representatives [6552](6552). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.