目錄
簡介 Intro
人事文員協助人事官員和人力資源專家編譯，維護和處理有關人員編制，招聘，培訓，勞動關係，績效評估和分類的信息。他們受僱於私營和公共部門的人事部門。
Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.
隨著經驗積累，可能晉升為主管職位。
Progression to supervisory positions is possible with experience.
經過參加額外培訓和經驗積累，可能晉升到管理級別職位。
Progression to officer level positions is possible with additional training and experience.
主要職責 Main Duties
- 處理，核對，登記有關的人事活動的文檔，如人員編制，招聘，培訓，申訴，績效評估和分類
- Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
- 維護更新手抄和電子備案和註冊系統，並彙編和準備有關人員活動報告和文件
- Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
- 回應工作人員和廣大公眾的有關人事事項的電話和書面問詢
- Respond to telephone and written enquiries from staff and the general public regarding personnel matters
- 安排宣傳或張貼職位空缺，協助篩选和評級求職者，並進行參考檢查
- Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
- 對就業測試進行管理和評分，如鍵盤輸入和校對測試
- Administer and score employment tests, such as keyboarding and proofreading tests
- 安排內部和外部的培訓活動。
- Arrange for in-house and external training activities.
任職要求 Employment Requirements
- 通常需要完成中學學業。
- Completion of secondary school is usually required.
- 可能需要完成人事管理的大學或其他課程。
- Completion of college or other courses in personnel administration may be required.
- 可能需要文書經驗。
- Some clerical experience may be required.
所有職稱 All Titles
- 分類業務員 – 人力資源 classification clerk – human resources
- 就業店員 employment clerk
- 人力資源助理 human resources assistant
- 人力資源文員 human resources clerk
- 確認店員 identification clerk
- 勞資關係店員 labour relations clerk
- 人事文員 personnel clerk
- 人員服務店員 personnel services clerk
- 員工助理 staffing assistant
- 員工店員 staffing clerk
- 培訓店員 training clerk
不包括職稱 Exclusions
- 人力資源和招聘人員 Human resources and recruitment officers 1223
- 人力資源專業人員 Human resources professionals 1121
- 薪資文員 Payroll clerks 1432
- 主管，總經理辦公室和行政支持人員 Supervisors, general office and administrative support workers 1211