目錄
簡介 Intro
本單元組的工人包括櫃檯服務員，食品製備人員，廚房助理，餐飲服務傭工和洗碗工。櫃檯服務員和食品編制人員準備，加熱和完成烹飪簡單的食品，並在食品櫃檯為客戶提供服務。廚房幫手，食品服務傭工和洗碗工清潔餐桌，清理廚房，洗碗，以及執行其他各種活動，以協助工人準備或提供食品和飲料服務。他們受僱於餐廳，咖啡廳，酒店，快餐店，食堂，醫院和其他機構。
Workers in this unit group include counter attendants, food preparers, kitchen helpers, food service helpers and dishwashers. Counter attendants and food preparers prepare, heat and finish cooking simple food items and serve customers at food counters. Kitchen helpers, food service helpers and dishwashers clear tables, clean kitchen areas, wash dishes, and perform various other activities to assist workers who prepare or serve food and beverages. They are employed by restaurants, cafes, hotels, fast food outlets, cafeterias, hospitals and other establishments.
本單元組的工作之間有相當大的流動性。
There is considerable mobility among jobs in this unit group.
經過進一步的培訓和經驗積累，食品製作和服務，如廚師或服務員，可能轉到其他職位。
Movement into other occupations within food preparation and service, such as cook or waiter, is possible with further training and experience.
主要職責 Main Duties
食品櫃檯服務員和食品準備者執行部分或全部下列職責：Food counter attendants and food preparers perform some or all of the following duties:
- 接收客戶訂單
- Take customers’ orders
- 使用手動和電動器具清潔，去皮，切片和修剪食品。
- Clean, peel, slice and trim foodstuffs using manual and electric appliances
- 使用油炸鍋，燒烤爐，烤箱，飲水機等設備，準備快餐食品，如三明治，漢堡包，薯條，沙拉，冰淇淋菜，奶昔和其他飲料。
- Use deep fryer, grill, oven, dispensers and other equipment to prepare fast food items such as sandwiches, hamburgers, fries, salads, ice cream dishes, milkshakes and other beverages
- 分配，組裝和包裝食品，或直接放置在為食客服務的托盤上，以及包外賣食品
- Portion, assemble, and wrap food or place it directly on plates for service to patrons, and package take-out food
- 使用設備製備熱飲料，如咖啡和特色茶
- Use equipment to prepare hot beverages such as coffee and tea specialties
- 在櫃檯或自助餐桌為客戶提供服務
- Serve customers at counters or buffet tables
- 往冰箱和沙拉吧上貨，並保持記錄用過食品的數量
- Stock refrigerators and salad bars and keep records of the quantities of food used
- 可以收取購買食品的費用。
- May receive payment for food items purchased.
廚房助理執行部分或全部下列職責：Kitchen helpers perform some or all of the following duties:
- 洗淨並去皮蔬菜和水果
- Wash and peel vegetables and fruit
- 清洗工作桌，櫥櫃和電器
- Wash work tables, cupboards and appliances
- 移除垃圾和清潔廚房垃圾容器
- Remove trash and clean kitchen garbage containers
- 將供應物品打開包裝後存儲到冰箱，櫥櫃和其他存儲地。
- Unpack and store supplies in refrigerators, cupboards and other storage areas
- 清掃和擦托地板，並協助廚師和廚房工作人員執行其他職責。
- Sweep and mop floors, and perform other duties to assist cook and kitchen staff.
餐飲服務助理執行部分或全部下列職責：Food service helpers perform some or all of the following duties:
- 清理乾淨用餐機構的桌子和托盤
- Clear and clean tables and trays in eating establishments
- 把乾淨的盤子，餐具和其他物品擺放的服務區和指定餐桌
- Bring clean dishes, flatware and other items to serving areas and set tables
- 補充餐桌和服務區域的調味品等物資
- Replenish condiments and other supplies at tables and in serving areas
- 用餐前後清理餐盤
- Remove dishes before and after courses
- 執行其他職責，如刮掉餐盤剩菜並堆摞在一起，從清洗區搬運亞麻布或搬運到清洗區，並負責跑腿工作。
- Perform other duties such as scraping and stacking dishes, carrying linen to and from laundry area and running errands.
洗碗工執行部分或全部下列職責：Dishwashers perform some or all of the following duties:
- 使用洗碗機或用手清洗餐盤，玻璃器皿，餐具，鍋碗瓢盆。
- Wash dishes, glassware, flatware, pots and pans using dishwasher or by hand
- 將菜餚放置到存儲區域。
- Place dishes in storage area
- 沖刷鍋碗瓢盆，亦可清潔並擦拭銀器。
- Scour pots and pans, and may clean and polish silverware.
任職要求 Employment Requirements
- 通常需要某中學教育。
- Some secondary school education is usually required.
- 提供在職培訓。
- On-the-job training is provided.
所有職稱 All Titles
- 航空食品裝配工 airline food assembler
- 服務員，食堂自助餐 attendant, cafeteria-buffet
- 服務員，餐飲服務櫃檯 attendant, food service counter
- 服務員，外賣 – 快速食品 attendant, take-out – fast food
- 酒吧幫手 bar helper
- 咖啡師 barista
- 酒保助手 bartender helper
- 餐廳的幫手/男/女 bus boy/girl
- 食堂櫃檯的服務員 cafeteria counter attendant
- 食堂幫手 cafeteria helper
- 食堂工人 cafeteria worker
- 食堂自助乘務員 cafeteria-buffet attendant
- 營地廚師幫手 camp cook’s helper
- 營小吃店服務員 camp lunchroom attendant
- 餐飲服務商助手 caterer helper
- 廚師的助手 cook’s helper
- 廚師的幫手，營 cook’s helper, camp
- 廚師的助手，伐木營地 cook’s helper, logging camp
- 櫃檯的服務員 – 餐飲服務 counter attendant – food service
- 櫃檯的服務員，食堂 counter attendant, cafeteria
- 櫃檯的服務員，餐廳裡 counter attendant, lunchroom
- 櫃檯的服務員，餐廳 counter attendant, restaurant
- 櫃檯服務員 – 餐飲服務 counterperson – food services
- 甜品製造商 dessert maker
- 甜品編制者 dessert preparer
- 膳食助手 dietary aide
- 飯廳助理 dining room assistant
- 餐飲客房服務員 dining room attendant
- 洗碗工 dishwasher
- 服務員洗碗工 dishwashing machine attendant
- 甜甜圈店裡的服務員 donut shop attendant
- 甜甜圈店店員 donut shop clerk
- 甜甜圈店櫃檯的店員 donut shop counter clerk
- 甜甜圈店裡的服務員 doughnut shop attendant
- 甜甜圈店店員 doughnut shop clerk
- 甜甜圈店櫃檯的店員 doughnut shop counter clerk
- 驅動器在餐飲服務的服務員 drive-in food service attendant
- 督辦 – 食品服務 expediter – food services
- 快餐編制者 fast-food preparer
- 快餐服務的服務員 fast-food service attendant
- 魚和薯條製備者 fish and chips preparer
- 食品和飲料服務跑腿助理 food and beverage service runner assistant
- 食品裝配工 – 快餐 food assembler – fast food
- 食品特許工作者 food concession worker
- 食品櫃檯的服務員 food counter attendant
- 食品的編制者 food preparer
- 食品亞軍 food runner
- 餐飲服務服務員 food service attendant
- 餐飲服務櫃檯的服務員 food service counter attendant
- 食品服務幫手 food service helper
- 餐飲服務工作者 food service worker
- 幫手，酒吧 helper, bar
- 醫院餐服務員 hospital meal attendant
- 醫院托盤載波的 hospital tray carrier
- 熱狗供應商 hot dog vendor
- 冰淇淋櫃檯的服務員 ice cream counter attendant
- 冰淇淋廠商 ice cream vendor
- 廚房好幫手 kitchen helper
- 伐木營煮的助手 logging camp cook’s helper
- 餐廳裡櫃檯的服務員 lunchroom counter attendant
- 小吃店櫃檯服務員/男/女 lunchroom counterman/woman
- 用餐服務員，醫院 meal attendant, hospital
- 爆米花供應商 popcorn vendor
- 鍋具清洗工 pot washer
- 餐廳櫃檯的服務員 restaurant counter attendant
- 沙拉和三明治製造商 salad and sandwich maker
- 沙拉酒吧服務員 salad bar attendant
- 沙拉製造商 salad maker
- 三明治藝術家 sandwich artist
- 三明治製造商 sandwich maker
- 三明治，沙拉和甜點製作者 sandwich, salad and dessert maker
- 銀器清潔工 silverware cleaner
- 小吃店服務員 snack bar attendant
- 蒸汽表服務員 – 餐飲服務 steam table attendant – food services
- 街頭食品供應商 street food vendor
- 壽司的編制者 sushi preparer
- 採取服務員 – 快餐 take-out attendant – fast food
- 托盤載體服務員，醫院 tray carrier attendant, hospital
- 托盤載體，醫院 tray carrier, hospital
不包括職稱 Exclusions
- 大廚 Chefs 6321
- 廚師 Cooks 6322
- 食品和飲料服務員 Food and beverage servers 6513
- 餐飲服務監督員 Food service supervisors 6311